FAQ Friday 6 - November 12, 2010
Andy Belford, 12 November 2010 19:02:31 EST
Welcome to FAQ Friday - Where we've collected together answers to Frequently (and sometimes not so frequently) Asked Questions within the community.
Want to see your question up here? We select questions from UO Stratics and UO Forums, so head over to your favorite forum community and post your question - we might answer it in a future post!
Please keep in mind that these won’t always address major topics of conversation, this is simply another way of sharing info about the game that won’t necessarily make it into a Producer’s Update or patch note.
Thanks and have a great weekend!
Q: Mysticism seems very over powered, when can we expect some changes?
Mesanna: We are making a few changes to spells such as cleanings winds and aoe spells in the upcoming Publish. Please see the TC Forums for details.
Q: Why can’t we be a co owner to more than one house like we could in KR?
Mesanna: The Engineers have made this change so you will be able to Co-own up to 10 houses.
Q: When is the cut off dates for Halloween Trick or Treating and the 13th Anniversary rewards?
Mesanna: The cut off dates are as follows: Halloween cut off is November 15th – The 13th year anniversary gifts cut off is Nov. 28th
Mesanna: We are making adjustments to the fishing quests so you should be able to obtain Fishing Scrolls over 105.
Q: I am getting Error 31 Errors when trying to purchase Gamecodes on UOGamecodes.com:
Uriah: This is a common error for the site. We have resolved many of the login issues after the launch of High Seas, but some players continue to have problems purchasing codes.
Currently players may go to firstname.lastname@example.org if you have questions. This email should now work correctly and connect you with the vendor of UOGamecodes instead of the EA support link.
If you have continued issues with UOGamecodes you can still purchase the booster through the EA Store.
Currently EA store does not support multiple transactions during one session. This is a limitation of the software that supports the backend for the store, and will take an act of the universe to change in the near future.
Q: I am a in Germany and I am having troubles purchasing the Booster.
Uriah: The restrictions and rules for European users to access the UOGamecode store also continue, however the link to the EA store should redirect European players to their respective countries translation landing page.
Internally, we have helped more than a few players purchasing the booster, and EA support has also helped to resolve many customer issues. If you continue to have problems please try the email@example.com.
Many of the problems players tend to have are rules and restriction surrounding fraud. For example, if the IP of your home country does not match the account information at login you may receive an error.
Also, credit card rules for purchases are changing weekly and may cause problems with transactions. Each situation must be handled differently.